Refund & Returns Policy

DELIVERY/PICK UP

Smaller items will incur a shipping charge of $15, goods will be sent via Australia Post Express Post satchels.
For all other items, delivery costs will be quoted and emailed directly to you after you have purchase your items on line. 
Please allow up to 7-10 working days for deliveries.
Alternatively orders can be picked up from our rooms in Bowral, Goulburn or Tahmoor, no later than 7 days of the purchase date.

We do not accept International orders via this platform, please contact us directly if you would like to enquire about International orders.

St Jude Sleep Disorder Centre accepts no responsibility for loss, delivery delays or damage of items delivered by Australia Post or courier services.

PAYMENT
The prices displayed are in Australian dollars and include GST. Payment of goods ordered online can be made by Credit Card.

CHANGE OR CANCEL YOUR ORDER
To make a change to your order please contact us urgently on info@sjsleep.com.au. Once your goods have been dispatched we are unable to make changes to the order. Please note that postage charges are non-refundable. Please quote your first name and surname in the reference field as they appear on your order in your email.

RETURN AND EXCHANGE
We are happy to exchange goods that are returned to us in the original, packaged and unused condition within 14 days from the date of receipt. Please contact us to arrange an exchange at info@sjsleep.com.au. We do not offer refunds on any purchases. Please note that postage charges are non-refundable. Please return your goods to:

St Jude Sleep Disorder Centre
Level 1, Suite 2 
113 Bowral Street 
Bowral NSW 2576